Communicating

Facilitation Toolkit

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Anyone who wants to understand more about the role of facilitation in business will benefit from working through this pack.

As a toolkit, however, it provides much more than just a thorough grounding in the subject. There are self-study exercises for the person who wants to develop their own facilitation skills and session plans for running workshops.

Learning includes:

  • When to intervene without guiding the group
  • How to reflect back questions or queries without jeopardising your neutral role
  • Understanding which tools and techniques to use
  • How to interpret signals from the group
  • Ways of evaluating your performance as a facilitator
  • How to deal with difficult situations
  • How to avoid common pitfalls

The Facilitation Toolkit is ideal for both trainers and line managers.

Author: Sarah Cook
Publisher: Fenman
Price: £189 including carriage

Last Updated: Saturday, 21 May 2022 22:26