About the stairway consultancy

Established in 1989, the Stairway team have practical experience of working in Leadership, Customer Service, Marketing, HR and Learning and Development functions within world-class service organisations.

Our consultants are trained in a wide range of psychometric instruments and are expert facilitators and coaches, members and fellows of Chartered Institute of Personal Development and the Chartered Institute of Marketing.

Click here to meet The Stairway Management Team.

Stairway Values

We have a set of Stairway Values that underpin the way we work.  These are:

  • Customer-focus: we place high value on adding value to our clients, on meeting their needs and delivering excellent service.
  • Partnering: we place high importance on building close, long term relationships that are both supportive and challenging, which provide inspiration and encouragement and where it is fine to take risks.
  • Learning: we place high value in continuing to learn and develop and encourage others to do the same.
  • Integrity: we keep our promises, are open, honest and fair
  • Passion: we work in areas and use approaches that we have energy for and are passionate about, we encourage others to do the same.
  • Diversity: we work with a diversity of consultants, clients and approaches in order to increase the opportunities for creativity. We work from the basis that people generally want to be and do their best.

Stairway in our Community

Well known for its leadership and teambuilding activities, the Stairway Consultancy based in Bourne End, took to the field (and river) at the Rotary Cookham Regatta recently.

Sarah Cook, Stairway’s Managing Director, threw down the gauntlet and accepted the ‘Cookham Challenge’, a series of events designed to test the skills of the most enthusiastic and committed  competitors.  And help raise money for charity.

Despite facing formidable opposition and a minor injury, the team completed five gruelling events to win the bronze. Stairway did particularly well in the volleyball and funny walk but stood little chance against the sheer weight of their opponents in the tug of war. Despite unusual navigation, they won their canoe-cats event by a fantastic five lengths, thanks to determined and impressive synchronised paddling.

This year was the second occasion the Stairway team included Dragon Boat racing as part of their challenge. But even following extensive and dedicated training, victory was snatched away in the final stretch.  Although the last moments were undoubtedly exciting for the spectators it became clear that the team were once again unlucky as they were hindered by the rumour of a flock of low flying geese and the wake of a passing boat.

Whatever the outcome, one thing was absolutely clear. Everyone had a fantastic day out and is determined to accept the challenge and a gold next year.

Stairway supports children’s polio immunisation in India


Members of the Stairway team have recently taken part in the Polio Immunisation programme in India. Working in remote villages in Uttar Pradesh they helped vaccinate children under 5 as part of the international UNICEF campaign supported to eradicate polio.

See also


Stairway supports Rayners Special Educational Trust for Deaf and Autistic Children

On 18 June Stairway helped organise a Riverside Charity Walk in aid of Rayners Special Educational Trust for Deaf and Autistic Children. The photo shows some of the walking team stopping for refreshments during a gap in the rain at Cooking Reach Sailing Club.

Charity WalkThe walk started in Marlow and followed the Thames' path on the Bucks' river bank for 6 miles to Cookham. There was an option to return by train to Marlow or, for those more hardy walkers, to continue the return trip on the Berkshire side of the river, making 12 miles in total. The walk included a ploughman’s lunch supplied by Stairway at Cookham Reach Sailing Club and a quiz with a grand prize. In spite of the bad weather the walk raised over £1,000 for this worthwhile cause and a fun day was had by all.

Stairway aids Leukaemia, Saville Garden, Windsor Great Park

Saville Gardens was the venue for a sponsored walk by more than 50 members of the Stairway team, family and friends. Their objective was to help raise £1000 for the Anthony Nolan Trust, which helps save the lives of people with Leukaemia.

Late summer sunshine and temperatures around 20 degrees made Virginia Water a wonderful setting for the walk. The outside perimeter of approximately 5 miles encloses part of what used to be the largest man-made body of water in the British Isles. The woodlands surrounding the lake have been continuously planted since the middle of the eighteenth century.  Visitors can still admire, on the south bank, the ornamental cascade from the 18th century and a ‘Roman temple’ built from columns and lintels brought from the ancient city of Leptis Magna in the early 19th century. One of the area's more recent additions, and particularly popular with the children, is a towering 100-foot high Totem Pole, a gift from the government of British Columbia.

Lunch was provided in the Saville Garden restaurant where everyone could rebuild their energies before competing in various often hilarious activities. Rounders was particular popular and gave a good insight to peoples’ competitive nature. A great day out and a terrific result.

We are delighted to have reached our goal and thank participants and their friends for their contribution.

Our Quality Policy

The Stairway Consultancy aim to become and remain a quality supplier of learning and development services by:

  • Identifying Customer's needs and expectations and satisfying them every time
  • Developing and implementing controlled processes
  • Continual improvements in our operational responsiveness
  • Complying with the requirements of the quality management system as well as continually improving its suitability and effectiveness
  • Establishing and communicating meaningful quality objectives and performance targets to all personnel
  • Complying with current Health and Safety Legislation
  • Developing employee skills and increasing their contributions through effective training
  • Developing supplier relationships to obtain defect free materials on time, every time
  • Complying with current Environmental Policy

The Stairway Consultancy is committed to providing quality, reliability and value for money in the services it delivers to customers.

Our Environmental Policy

The Stairway Consultancy Ltd will ensure that environmental priorities are integrated into the decisions it takes on all its services and will seek to:


  • Minimise and where possible, eliminate, all forms of pollution
  • Avoid waste and encourage the appropriate conservation, re-use and recycling of resources
  • Promote a sense of responsibility and understanding for the environment and participation in environmental issues, by raising staff awareness, by education and information
  • Work in partnership with suppliers and others to comply with all regulatory requirements at a local, national, European and international level and to encourage continuous improvement in environmental performance and practices
  • Review and where possible, improve our performance each year with positive action on any areas of non-compliance.
  • To plan the resource according to the location of the contract in order to cut down on the carbon footprint.


Our Information Security Management System Policy

The management are committed to:

  • Ensure that the information integrity and data confidential to The Stairway Consultancy and its clients is adequately protected and that all users understand their own responsibilities for protecting the confidentiality and integrity of the data they handle
  • Ensure that the availability of The Stairway Consultancy business operations is continuous
  • Ensure that all of the Stairway Consultancy’s computing facilities, programs, data, network and equipment are adequately protected against loss, misuse or abuse
  • Ensure all breaches of information security and suspected weaknesses are reported, thoroughly investigated and reviewed.
  • Ensure that all users are aware of and fully comply with this Policy Statement and all associated policies and are aware of and work in accordance with them
  • Ensure that all users are aware of and fully comply with the relevant UK and European Community legislation;
  • Create across the Stairway Consultancy an awareness that appropriate security measures must be implemented as part of the effective operation and support of Information Security.
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"Over the years The Stairway Consultancy has become a key partner to our business. Their services have proved an invaluable tool in taking individuals forward in their careers and thus developing the organisation. Their approach to working in partnership has certainly helped us to achieve our objectives, and we value the contribution Stairway makes to the business. I always look forward to working with their professional, open and warm consultants, and would highly recommend The Stairway Consultancy to any business that is seeking to grow, inspire and develop their teams."

Learning and Development Business Partner
- Southern Housing Group
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