Appraisal

How to inspire managers with practical advice and tips on how to create a coaching environment.

The 99 instruments in this two volume collection deal with understanding, attitudes and behaviour across a wide range of skills and functions, from counselling to customer care, from leadership to recruitment.

This pocket guide, based on best practice guidelines, looks at what you can do to ensure your employees fulfil their obligations and turn up as required.

Leading for success is intended to provide managers with practical advice and tips on how to become an effective leader.

Virtual team activities to help vistual team leaders plan successfully for implementing a change initiative and refine leadership skills.

Empowerment is a key technique for improving customer and employee satisfaction.

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This is an interactive team activity that encourages everyone to recognise the strengths of individuals in the team and what they appreciate in others. It helps create awareness of the power of recognition. DOWNLOAD NOW

This book is designed to assist you in understanding the characteristics of a high performance manager, to help you assess where your strengths and development areas lie as a manager and to create a plan of action for realising your management potential.

As global competition intensifies and organisations seek to attract and retain talent, 'engaging' employees becomes an issue of increasingly high importance.