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121 Stairway wins prize in the Cookham Challenge in aid of Wheel Power … Sarah Cook -
122 Five Tips for Delivering Excellent Customer Experience Administrator 2004
123 Taking complaint handling seriously Sarah Cook 2676
124 Stairway splashes out for charity at the Marlow Regatta Sarah Cook 2773
125 Complaint Management Excellence Sarah Cook 2930
126 Stairway to judge Best Learning Organisations of Asia Awards… Sarah Cook 2627
127 Stairway speaks on the Voice of the Customer at 2012 Complaints Management Forum … Sarah Cook 3318
128 The Role of the Line Manager in Managing Change Sarah Cook 10983
129 Self Coaching Questions for 2012 Sarah Cook 2871
130 Stairway on judging panel of TJ Awards Sarah Cook 2847
131 The Power of Telemarketing Conference Sarah Cook 2884
132 Building Trust into your Organisation Sarah Cook 3874
133 Stairway Complaint Handling Training Sarah Cook 2946
134 Stairway help Atlas Copco improve their customer focus Sarah Cook 2860
135 Stairway help Atlas Copco improve their customer focus Sarah Cook -
136 Brand Orientation Administrator 3061
137 Chartered Institute of Marketing Keynote Speaker - Sarah Cook Administrator 4096
138 Customer Care Expo Athens Administrator 2898
139 Customer Experience in a Recession Administrator 2883
140 Customer Service Training Association Awards Administrator 2953

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