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61 Create a High Performance Team Sarah Cook 3038
62 Creating High Performance Global Teams Sarah Cook 2291
63 Keeping Abreast of Change Sarah Cook 2389
64 Getting Closer to the Customer Sarah Cook 2332
65 Commercial awareness simulations Sarah Cook 2475
66 Our latest book 'Leading the Customer Experience' is published by Gower Sarah Cook 2446
67 Customer Experience Study Tour 29/30 September 2015 Sarah Cook 2645
68 What are your Personal Service Hotspots? Sarah Cook 2819
69 What are your Personal Service Hotspots? Sarah Cook -
70 Facing up to blind-spots is important for leaders, teams and businesses .. Sarah Cook 2697
71 Facing up to blind-spots is important for leaders, teams and businesses .. Sarah Cook -
72 Ways to engage your employee Sarah Cook 2781
73 Ways to engage your employee Sarah Cook -
74 Stairway successfully holds 6th Customer Experience Executive Forum .. Sarah Cook 2617
75 Stairway successfully holds 6th Customer Experience Executive Forum .. Sarah Cook -
76 Creating a Culture of Internal Service Excellence Sarah Cook 2619
77 Creating a Culture of Internal Service Excellence Sarah Cook -
78 Stairway, BMW and Butlins…Delivering a Great Customer Experience Sarah Cook 2494
79 Stairway, BMW and Butlins…Delivering a Great Customer Experience Sarah Cook -
80 5th Customer Experience Executive Forum 30th September Sarah Cook 2644

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