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#	Article Title	Author	Hits
61	Create a High Performance Team	Sarah Cook	3172
62	Creating High Performance Global Teams	Sarah Cook	2457
63	Keeping Abreast of Change	Sarah Cook	2570
64	Getting Closer to the Customer	Sarah Cook	2478
65	Commercial awareness simulations	Sarah Cook	2722
66	Our latest book 'Leading the Customer Experience' is published by Gower	Sarah Cook	2599
67	Customer Experience Study Tour 29/30 September 2015	Sarah Cook	2753
68	What are your Personal Service Hotspots?	Sarah Cook	2955
69	What are your Personal Service Hotspots?	Sarah Cook	-
70	Facing up to blind-spots is important for leaders, teams and businesses ..	Sarah Cook	2883
71	Facing up to blind-spots is important for leaders, teams and businesses ..	Sarah Cook	-
72	Ways to engage your employee	Sarah Cook	2934
73	Ways to engage your employee	Sarah Cook	-
74	Stairway successfully holds 6th Customer Experience Executive Forum ..	Sarah Cook	2748
75	Stairway successfully holds 6th Customer Experience Executive Forum ..	Sarah Cook	-
76	Creating a Culture of Internal Service Excellence	Sarah Cook	2792
77	Creating a Culture of Internal Service Excellence	Sarah Cook	-
78	Stairway, BMW and Butlins…Delivering a Great Customer Experience	Sarah Cook	2668
79	Stairway, BMW and Butlins…Delivering a Great Customer Experience	Sarah Cook	-
80	5th Customer Experience Executive Forum 30th September	Sarah Cook	2836

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