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#	Article Title	Author	Hits
61	Create a High Performance Team	Sarah Cook	3121
62	Creating High Performance Global Teams	Sarah Cook	2405
63	Keeping Abreast of Change	Sarah Cook	2516
64	Getting Closer to the Customer	Sarah Cook	2436
65	Commercial awareness simulations	Sarah Cook	2649
66	Our latest book 'Leading the Customer Experience' is published by Gower	Sarah Cook	2551
67	Customer Experience Study Tour 29/30 September 2015	Sarah Cook	2713
68	What are your Personal Service Hotspots?	Sarah Cook	2908
69	What are your Personal Service Hotspots?	Sarah Cook	-
70	Facing up to blind-spots is important for leaders, teams and businesses ..	Sarah Cook	2823
71	Facing up to blind-spots is important for leaders, teams and businesses ..	Sarah Cook	-
72	Ways to engage your employee	Sarah Cook	2876
73	Ways to engage your employee	Sarah Cook	-
74	Stairway successfully holds 6th Customer Experience Executive Forum ..	Sarah Cook	2703
75	Stairway successfully holds 6th Customer Experience Executive Forum ..	Sarah Cook	-
76	Creating a Culture of Internal Service Excellence	Sarah Cook	2745
77	Creating a Culture of Internal Service Excellence	Sarah Cook	-
78	Stairway, BMW and Butlins…Delivering a Great Customer Experience	Sarah Cook	2622
79	Stairway, BMW and Butlins…Delivering a Great Customer Experience	Sarah Cook	-
80	5th Customer Experience Executive Forum 30th September	Sarah Cook	2773

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