Maximising Your Impact


The aim of this course is to increase your impact in situations where you are communicating face to face.

Who should attend?

Any individual who wants to understand their impact and develop it further.


By the end of the workshop you will be able to:

• Describe the "first impression" you create
• Deliver behaviours that display your intention
• Analyse situations and deliver an appropriate style of communication
• Use assertive techniques to deliver your messages
• Use your words, tone and body language to maximise your impact

Course Overview:

• How to create a powerful first impression
• Communicating with impact, the use of words, tone and body language
• Building my style
• Assertive techniques
• Practising using the assertive techniques
• Action planning

Style of the course:

The course is highly active and participative. During the workshop participants undertake activities, exercises and discussions to help them put what they learn into practice

Course Length:

One day workshop 09.00 to 17.00 with an hour for lunch.

We can run this course for you in-company at favourable rates for 4 or more people. Please contact us on 01628 526535 or

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"Over the years The Stairway Consultancy has become a key partner to our business. Their services have proved an invaluable tool in taking individuals forward in their careers and thus developing the organisation. Their approach to working in partnership has certainly helped us to achieve our objectives, and we value the contribution Stairway makes to the business. I always look forward to working with their professional, open and warm consultants, and would highly recommend The Stairway Consultancy to any business that is seeking to grow, inspire and develop their teams."

Learning and Development Business Partner
- Southern Housing Group
Looking for high impact training material?

We have a wide range of Training Games, Activities, Toolkits, Books and DVDs.

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