Any individual who wants to understand their impact and develop it further.
By the end of the workshop you will be able to:
• Describe the "first impression" you create
• Deliver behaviours that display your intention
• Analyse situations and deliver an appropriate style of communication
• Use assertive techniques to deliver your messages
• Use your words, tone and body language to maximise your impact
• How to create a powerful first impression
• Communicating with impact, the use of words, tone and body language
• Building my style
• Assertive techniques
• Practising using the assertive techniques
• Action planning
The course is highly active and participative. During the workshop participants undertake activities, exercises and discussions to help them put what they learn into practice
One day workshop 09.00 to 17.00 with an hour for lunch.
We can run this course for you in-company at favourable rates for 4 or more people. Please contact us on 01628 526535 or info@thestairway.co.uk