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61 Linking Learning Needs Analysis to Business Needs Administrator 12748
62 Listen and Learn Administrator 3943
63 Managing a Virtual Team Administrator 3378
64 Managing Change Administrator 3900
65 Managing Conflict Administrator 5197
66 Managing Conflict in a Team and Resolving Issues Administrator 15082
67 Observing Games in Action Administrator 3834
68 Outsourcing your Services Administrator 4041
69 Planning the Timing of your LNA & Ensuring your LNA Runs to Plan Administrator 5584
70 Political Intelligence and Change Administrator 4911
71 Preparing a Learning Needs Analysis Project Administrator 7559
72 Preparing for the Next Team Game Administrator 4084
73 Providing Feedback During Team Games Activities Administrator 5596
74 Relating Team Games to the Workplace Administrator 3771
75 Revitalising Teams: How to stay Effective in a Changing World Administrator 4159
76 Rewarding Service Success Administrator 5651
77 Rewarding, Recognising and Motivating Customer Experience staff Administrator 9770
78 Running Effective Customer Focus Groups Administrator 8890
79 Selecting the Best Techniques to Identify Learning and Development Needs Administrator 12015
80 Customer Experience Standards and Service Level Agreements Administrator 50231

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"Over the years The Stairway Consultancy has become a key partner to our business. Their services have proved an invaluable tool in taking individuals forward in their careers and thus developing the organisation. Their approach to working in partnership has certainly helped us to achieve our objectives, and we value the contribution Stairway makes to the business. I always look forward to working with their professional, open and warm consultants, and would highly recommend The Stairway Consultancy to any business that is seeking to grow, inspire and develop their teams."

Learning and Development Business Partner
- Southern Housing Group
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