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61 Linking Learning Needs Analysis to Business Needs Administrator 12768
62 Listen and Learn Administrator 3963
63 Managing a Virtual Team Administrator 3387
64 Managing Change Administrator 3921
65 Managing Conflict Administrator 5216
66 Managing Conflict in a Team and Resolving Issues Administrator 15107
67 Observing Games in Action Administrator 3852
68 Outsourcing your Services Administrator 4064
69 Planning the Timing of your LNA & Ensuring your LNA Runs to Plan Administrator 5605
70 Political Intelligence and Change Administrator 4931
71 Preparing a Learning Needs Analysis Project Administrator 7578
72 Preparing for the Next Team Game Administrator 4097
73 Providing Feedback During Team Games Activities Administrator 5610
74 Relating Team Games to the Workplace Administrator 3784
75 Revitalising Teams: How to stay Effective in a Changing World Administrator 4176
76 Rewarding Service Success Administrator 5669
77 Rewarding, Recognising and Motivating Customer Experience staff Administrator 9790
78 Running Effective Customer Focus Groups Administrator 8914
79 Selecting the Best Techniques to Identify Learning and Development Needs Administrator 12043
80 Customer Experience Standards and Service Level Agreements Administrator 50289

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"Over the years The Stairway Consultancy has become a key partner to our business. Their services have proved an invaluable tool in taking individuals forward in their careers and thus developing the organisation. Their approach to working in partnership has certainly helped us to achieve our objectives, and we value the contribution Stairway makes to the business. I always look forward to working with their professional, open and warm consultants, and would highly recommend The Stairway Consultancy to any business that is seeking to grow, inspire and develop their teams."

Learning and Development Business Partner
- Southern Housing Group
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