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61 Linking Learning Needs Analysis to Business Needs Administrator 12945
62 Listen and Learn Administrator 4096
63 Managing a Virtual Team Administrator 3517
64 Managing Change Administrator 4065
65 Managing Conflict Administrator 5347
66 Managing Conflict in a Team and Resolving Issues Administrator 15285
67 Observing Games in Action Administrator 4004
68 Outsourcing your Services Administrator 4180
69 Planning the Timing of your LNA & Ensuring your LNA Runs to Plan Administrator 5758
70 Political Intelligence and Change Administrator 5089
71 Preparing a Learning Needs Analysis Project Administrator 7722
72 Preparing for the Next Team Game Administrator 4229
73 Providing Feedback During Team Games Activities Administrator 5771
74 Relating Team Games to the Workplace Administrator 3921
75 Revitalising Teams: How to stay Effective in a Changing World Administrator 4326
76 Rewarding Service Success Administrator 5820
77 Rewarding, Recognising and Motivating Customer Experience staff Administrator 9934
78 Running Effective Customer Focus Groups Administrator 9149
79 Selecting the Best Techniques to Identify Learning and Development Needs Administrator 12241
80 Customer Experience Standards and Service Level Agreements Administrator 50630

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"Over the years The Stairway Consultancy has become a key partner to our business. Their services have proved an invaluable tool in taking individuals forward in their careers and thus developing the organisation. Their approach to working in partnership has certainly helped us to achieve our objectives, and we value the contribution Stairway makes to the business. I always look forward to working with their professional, open and warm consultants, and would highly recommend The Stairway Consultancy to any business that is seeking to grow, inspire and develop their teams."

Learning and Development Business Partner
- Southern Housing Group
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