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61 Linking Learning Needs Analysis to Business Needs Administrator 12915
62 Listen and Learn Administrator 4073
63 Managing a Virtual Team Administrator 3503
64 Managing Change Administrator 4038
65 Managing Conflict Administrator 5321
66 Managing Conflict in a Team and Resolving Issues Administrator 15263
67 Observing Games in Action Administrator 3980
68 Outsourcing your Services Administrator 4162
69 Planning the Timing of your LNA & Ensuring your LNA Runs to Plan Administrator 5741
70 Political Intelligence and Change Administrator 5072
71 Preparing a Learning Needs Analysis Project Administrator 7701
72 Preparing for the Next Team Game Administrator 4217
73 Providing Feedback During Team Games Activities Administrator 5755
74 Relating Team Games to the Workplace Administrator 3905
75 Revitalising Teams: How to stay Effective in a Changing World Administrator 4309
76 Rewarding Service Success Administrator 5797
77 Rewarding, Recognising and Motivating Customer Experience staff Administrator 9912
78 Running Effective Customer Focus Groups Administrator 9122
79 Selecting the Best Techniques to Identify Learning and Development Needs Administrator 12215
80 Customer Experience Standards and Service Level Agreements Administrator 50588

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"Over the years The Stairway Consultancy has become a key partner to our business. Their services have proved an invaluable tool in taking individuals forward in their careers and thus developing the organisation. Their approach to working in partnership has certainly helped us to achieve our objectives, and we value the contribution Stairway makes to the business. I always look forward to working with their professional, open and warm consultants, and would highly recommend The Stairway Consultancy to any business that is seeking to grow, inspire and develop their teams."

Learning and Development Business Partner
- Southern Housing Group
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