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61 Linking Learning Needs Analysis to Business Needs Administrator 11749
62 Listen and Learn Administrator 3426
63 Managing a Virtual Team Administrator 2909
64 Managing Change Administrator 3334
65 Managing Conflict Administrator 4666
66 Managing Conflict in a Team and Resolving Issues Administrator 14163
67 Observing Games in Action Administrator 3140
68 Outsourcing your Services Administrator 3529
69 Planning the Timing of your LNA & Ensuring your LNA Runs to Plan Administrator 4620
70 Political Intelligence and Change Administrator 4105
71 Preparing a Learning Needs Analysis Project Administrator 6776
72 Preparing for the Next Team Game Administrator 3360
73 Providing Feedback During Team Games Activities Administrator 4876
74 Relating Team Games to the Workplace Administrator 3238
75 Revitalising Teams: How to stay Effective in a Changing World Administrator 3473
76 Rewarding Service Success Administrator 5057
77 Rewarding, Recognising and Motivating Customer Experience staff Administrator 8963
78 Running Effective Customer Focus Groups Administrator 7511
79 Selecting the Best Techniques to Identify Learning and Development Needs Administrator 11144
80 Customer Experience Standards and Service Level Agreements Administrator 48030

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"Over the years The Stairway Consultancy has become a key partner to our business. Their services have proved an invaluable tool in taking individuals forward in their careers and thus developing the organisation. Their approach to working in partnership has certainly helped us to achieve our objectives, and we value the contribution Stairway makes to the business. I always look forward to working with their professional, open and warm consultants, and would highly recommend The Stairway Consultancy to any business that is seeking to grow, inspire and develop their teams."

Learning and Development Business Partner
- Southern Housing Group
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