About Us

Established in 1989, the Stairway team have practical experience of working in Customer Service, Marketing, HR and Learning and Development functions within world-class service organisations.

Our consultants are trained in a wide range of psychometric instruments and are expert facilitators and coaches, members and fellows of Chartered Institute of Personal Development and the Chartered Institute of Marketing. 

Stairway Values

We have a set of Stairway Values that underpin the way we work.  These are:

Customer-focus: we place high value on adding value to our clients, on meeting their needs and delivering excellent service

Partnering: we place high importance on building close, long term relationships that are both supportive and challenging, which provide inspiration and encouragement and where it is fine to take risks.

Learning: we place high value in continuing to learn and develop and encourage others to do the same.

Integrity: we keep our promises, are open, honest and fair

Passion: we work in areas and use approaches that we have energy for and are passionate about, we encourage others to do the same. 

Diversity: we work with a diversity of consultants, clients and approaches in order to increase the opportunities for creativity. We work from the basis that people generally want to be and do their best.