Terms and conditions

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Terms and conditions of website usage

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Stairway Consultancy Ltd’s relationship with you in relation to this website.

The term “The Stairway Consultancy Ltd” or “us” or “we” refers to the owner of the website whose registered office is The Stairway Consultancy Ltd, Spring House, 4 Cromwell Gardens, Marlow SL7 1BG, Bucks, UK. Our company registration number is 2362266 England. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.  All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).  You may not create a link to this website from another website or document without The Stairway Consultancy Ltd’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Payment

We accept payment by all major credit cards. The majority of our products are downloadable which means that you have access to them as soon as you pay. The prices we quote for books include VAT, however for downloadable products the prices exclude VAT which is chargeable on the total invoice amount. We charge VAT at the appropriate rate at the time of invoice.

Refunds

For downloadable products, once you have made a purchase you are able to use this straight away. We offer you full free advice on all our products prior to purchase.  Refunds may be given at the discretion of the management.

Copyright and Licence agreement

All The Stairway Consultancy Ltd Games are protected by copyright law. When you buy one copy of a Stairway Activity you/your organisation buy the licence to run the activity as many times as you wish, with the number of teams stipulated in that pack.