Compendium of Customer Service Questionnaires & Inventories Volume 1& 2
The CD ROM edition of Compendium of Questionnaires and Inventories includes all of the material from Volumes 1 and 2 of the Compendium of Questionnaires and Inventories. The CD ROM presents the questionnaires as .pdf files, which can be printed off (as required) for trainers to use with groups, for individuals' own self-development or for use in one-to-one coaching. Users can access individual questionnaires, simply by clicking on the entry given in the contents list. The CD ROM includes a licence, entitling the user to place the materials on their intranet and thus give access to everyone who might need it.
Author: Sarah Cook
Publisher: Gower
ISBN:0 566 08521 6
Cost : £205.00+VAT + carriage
To purchase this publication please contact info@thestairway.co.uk or telephone 0044 (0) 1628 526535
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