Performance Management Skills


The aim of this course is to equip you with the behavioural skills necessary to manage performance so that high performance is consistently delivered and improved upon.

Who should attend?

Anyone who would like to who would like to improve their competence and confidence in managing performance


By the end of this course you will be able to:

• Explain the need for and benefits of performance management in today's business environment
• Describe the need to manage performance in terms of behaviour as well as tasks
• Apply the performance management cycle
• Set meaningful objectives
• Identify what constitutes high and under-performance
• Take appropriate action with regard to under performance and talent

Course Overview:

• Why should we performance manage?
• The Performance Management Cycle
• Objective Setting
• What gets in the way of achieving objectives?
• What is superior, good and below expected performance?
• Feedback skills
• How to manage under-performance
• Practice session with feedback
• How to manage talent
• Action planning

Style of the Course:

The course is highly active and participative. During the workshop participants undertake activities, exercises and discussions to help them put what they learn into practice.

Course Length:

One day workshop 09.00 to 17.00 with an hour for lunch.

We can run this course for you in-company at favourable rates for 4 or more people. Please contact us on 01628 526535 or email us

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