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61 Listen and Learn Administrator 2152
62 Managing a Virtual Team Administrator 1787
63 Managing Change Administrator 2077
64 Managing Conflict Administrator 3246
65 Managing Conflict in a Team and Resolving Issues Administrator 11490
66 Observing Games in Action Administrator 1829
67 Outsourcing your Services Administrator 2263
68 Planning the Timing of your LNA & Ensuring your LNA Runs to Plan Administrator 2422
69 Political Intelligence and Change Administrator 2547
70 Preparing a Learning Needs Analysis Project Administrator 4911
71 Preparing for the Next Team Game Administrator 2057
72 Providing Feedback During Team Games Activities Administrator 3327
73 Relating Team Games to the Workplace Administrator 2061
74 Revitalising Teams: How to stay Effective in a Changing World Administrator 2164
75 Rewarding Service Success Administrator 3779
76 Rewarding, Recognising and Motivating Customer Experience staff Administrator 7310
77 Running Effective Customer Focus Groups Administrator 5764
78 Selecting the Best Techniques to Identify Learning and Development Needs Administrator 8193
79 Customer Experience Standards and Service Level Agreements Administrator 38161
80 Setting Task and Behavioural Objectives Administrator 13684

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"Over the years The Stairway Consultancy has become a key partner to our business. Their services have proved an invaluable tool in taking individuals forward in their careers and thus developing the organisation. Their approach to working in partnership has certainly helped us to achieve our objectives, and we value the contribution Stairway makes to the business. I always look forward to working with their professional, open and warm consultants, and would highly recommend The Stairway Consultancy to any business that is seeking to grow, inspire and develop their teams."

Learning and Development Business Partner
- Southern Housing Group
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