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The Stairway Consultancy is a management consultancy dedicated to helping organisations increase their focus on the customer and develop their leadership and employee capability. In this way we successfully enhance our clients' ability to retain customers and maximise their long-term stakeholder value and growth.
   
1 July 2008
The Essential Guide to Employee Engagement by Sarah Cook... more

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16 June 2008
ACTIVE LISTENING SKILLS ... more

Assess your Organisation's Customer Focus

 

Service excellence, customer care and culture change programmes

Leadership, management and team development and executive coaching programmes

Brand alignment and vision and values programmes