Facilitation Skills Synopsis Anyone who wants to understand more about the role of facilitation in business will benefit from working through this pack. As a toolkit, however, it provides much more than just a thorough grounding in the subject. There are self-study exercises for the person who wants to develop their own facilitation skills and session plans for running workshops. Learning includes: when to intervene without guiding the group how to reflect back questions or queries without jeopardising your neutral role understanding which tools and techniques to use how to interpret signals from the group ways of evaluating your performance as a facilitator how to deal with difficult situations how to avoid common pitfalls The Facilitation Toolkit is ideal for both trainers and line managers.
Author: Sarah Cook Publisher: Fenman Cost: £249.00 + VAT + carriage To purchase this publication please contact info@thestairway.co.uk or telephone 0044 (0) 1628 526535

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