Effective Feedback Skills 

The aim of this course is to equip you with the invaluable skills of giving effective motivational and developmental feedback

Who should attend?

Any manager, HR / learning and development professional or member of staff who would like to who would like to improve their competence and confidence in giving and receiving motivational and developmental feedback

Benefits

By the end of this workshop you will be able to:

• Define what feedback is and the barriers to giving and receiving feedback
• Apply best practice in giving motivational and developmental feedback
• Recognise the potential reactions to feedback and apply techniques to deal with these reactions

Course Overview:

• What is feedback?
• Barriers to giving and receiving feedback
• Best practice in giving motivational and developmental feedback
• Feedback skills practice
• Potential reactions to feedback and how these can be overcome
• Dealing with difficult situations
• Practice in dealing with difficult feedback situations
• Action planning

Style of the Course: The course is highly active and participative. During the workshop participants undertake activities, exercises and discussions to help them put what they learn into practice.

COURSE LENGTH: ONE DAY WORKSHOP 09.00 TO 17.00 WITH AN HOUR FOR LUNCH

COURSE VENUES: LONDON

2009 COURSE DATES: APRIL 29 & OCTOBER 21. Other course dates available on request.

PRICE: £450 plus VAT. We provide discounts when booking 3 or more delegates. We can also run this course for you in-company at favourable rates for 4 or more people. Please contact us on 01628 526535 or info@thestairway.co.uk