Effective Communication Skills 

The aim of this workshop is to provide you with essential skills and techniques to enhance your communication effectiveness

Who should attend?

Any manager, or member of staff who would like to who would like to improve the way they communicate with others and enhance their interpersonal relationships

Benefits

By the end of this course you will be able to:

• Describe your personal communication style and the impact it has on others
• Adapt your communication style to influence others effectively
• Use the most effective communication style and method to build lasting relationships

Course Overview:

• The characteristics of an excellent communicator
• The barriers to successful communication
• Communication styles
• Your personal communication style and the impact it makes on others
• Core communication skills
• Adapting your style to maximum effect
• Practice session with feedback
• Action planning

Style of the Course: The course is highly active and participative. During the workshop participants undertake activities, exercises and discussions to help them put what they learn into practice

COURSE LENGTH: ONE DAY WORKSHOP 09.00 TO 17.00 WITH AN HOUR FOR LUNCH

COURSE VENUES: LONDON 

2009 COURSE DATES: MAY 14 & OCTOBER 23. Other course dates available on request.

PRICE: £450 plus VAT. We provide discounts when booking 3 or more delegates. We can also run this course for you in-company at favourable rates for 4 or more people. Please contact us on 01628 526535 or info@thestairway.co.uk