Effective Business Writing
The aim of this workshop is to equip you with the skills to write clearly and concisely and in a customer friendly manner
Who should attend?
All those who need to write to customers, colleagues or suppliers in their job and wish to improve their business writing skills
Benefits:
By the end of the workshop you will be able to:
Utilise 'Plain English' when writing in a business context Structure your letters and emails in the most effective way Produce written documents that are clear and concise and written in a customer friendly way
Course Overview:
What is effective written communication? Identifying your objective Keeping it short and simple Planning the content to get your message across Letter layout and e-mail etiquette Punctuation and grammar The essential building blocks of a sentence Practice sessions Action planning
Style of the Course: The course is highly active and participative. During the workshop participants undertake activities, exercises and discussions to help them put what they learn into practice
Course Length: One day Workshop 09.00 to 17.00 with an hour for lunch
Course Venue: London
2009 Course Dates: May 20 & November 12. Other course dates available on request.
Course Length: One day Workshop 09.00 to 17.00 with a price: £450 plus VAT. We provide discounts when booking 3 or more delegates. We can also run this course for you in-company at favourable rates for 4 or more people. Please contact us on 01628 526535 or info@thestairway.co.uk

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