Communicating

The Manager as Problem Solver Video

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Peter Quarry, Mike Robson and Sarah Cook discuss the manager's role as problem solver and explore the process and techniques involved, including:

  • When to use a personal versus a group approach
  • How to develop others and encourage problem ownership
  • Avoiding the pitfalls
  • The process and techniques
  • Influencing and involving people outside the team

The Manager as ... Video Series provides managers and team leaders with a context of their role; skills and techniques they can adopt and apply; and an understanding of how to develop thier role, within their day-to-day activities as a manager.

The series is ideal for:

  • Developing through learning centres
  • Pre-course preparation and post-course consolidation
  • An introduction to further devleopment
  • An instant guide to some of the key management roles

Running time : 15 minutes
The Manager As ... Video Series is also available as an 8 volume set
ISBN 9 999 99591 8